PAYMENT METHOD
- RUDRA UNIVERSAL 10/162 Khalasi Line, Kanpur-208001 India.
- PAYPAL– We accept PAYPAL payment also. Email- nirmala7815@gmail.com
We also accept wire transfers. Please email for further assistance.
*NOTE- Please do not send us cash by airmail. We are not responsible.
TERMS & CONDITIONS
Refund & Responsibility Policy
We take great pride in the accuracy and quality of our tailored historical uniforms. As each item is custom-made, our refund policy is outlined clearly below:
A 100% refund will only be issued in cases where:
The measurements have been tailored incorrectly by our team, or
The uniform is found to be technically inaccurate based on the agreed specifications.
No refund will be issued under the following circumstances:
If incorrect measurements or sizing details were provided by the customer.
If an incorrect or incomplete shipping address was provided.
If the customer refuses to accept the shipment due to customs duties, taxes, or import charges.
Please note that all customs duties, taxes, and import fees are the sole responsibility of the customer. Our company holds no liability for these charges. If a shipment is refused or returned due to non-payment of customs duties, no refund will be applicable.
By placing an order with us, you agree to the terms of this policy.
Business Information: I am part of co-operative run by RUDRA UNIVERSAL. Rudra Universal procures the customer and I custom tailor the uniform. The customer pays me money and RUDRA UNIVERSAL ships the orders by FedEx/DHL. I custom tailor the garments as per customer directions, photos or samples.
Supplier Information: Customers can also supply their own fabric, trim and buttons and we will tailor the garments.
Inventory Management: There is no inventory. Customer can give samples or photos as per their requirements. I ship the product within 4-6 weeks of placement of order.
*Fabric colour may look different on different screens. We are held harmless if shade differs from screen to screen.
*You are liable for any additional duties, taxes, cess, surcharges, and so on.
Privacy and Policy of Replica Military Updated on 29th June 2026
- 1. Information We Collect
- Full Name
- Billing and Shipping Address
- Email Address
- Telephone Number
- Country and Postal Code
- Order Details
- Payment Information (processed securely through third-party payment providers; we do not store your complete payment card details)
- IP Address and Browser Information (for website security and analytics)
- 2. How We Obtain Your Information
We collect your personal information directly from you when you:
- Place an order on our website
- Create an account
- Contact us by email or contact form
- Subscribe to our newsletter (if applicable)
- Request a quotation or product information
- 3. How We Use Your Personal Data
We use your personal data only for legitimate business purposes, including:
- Processing and shipping your orders
- Providing customer support
- Communicating order updates and tracking information
- Responding to your enquiries
- Processing payments and refunds
- Preventing fraud and unauthorized transactions
- Improving our website and customer experience
- Complying with legal and tax obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
- 4. Sharing Your Information
- Shipping and courier companies (DHL, FedEx, UPS, India Post, etc.)
- Payment service providers
- Website hosting providers
- Government or legal authorities where required by law
- 5. Data Security
Although we take reasonable precautions, no method of online transmission or electronic storage is completely secure.
- 6. Data Retention
We retain your personal information only for as long as necessary to:
- Complete your order
- Provide after-sales support
- Meet accounting and legal obligations
- Resolve disputes or enforce agreements
After this period, your information is securely deleted or anonymized where appropriate.
- 7. Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent where applicable
- Request a copy of the information we hold about you
To exercise any of these rights, please contact us using the details below.
- 8. Cookies
- Remember your preferences
- Improve website performance
- Analyze visitor traffic
- Enhance your shopping experience
- 9. Third-Party Services
- 12. International Orders
- 13. Changes to This Privacy Policy
- 14. Contact Us
- ReplicaMilitary
- We will respond to your enquiry as soon as reasonably possible.
